Our contact details

Name: Mary Gallimore

Suite 12 Whiteleaf Business Centre 11 Little Balmer Buckingham MK18 1TF

Phone Number: 01280 734065

E-mail: buckinghamhomecare@gmail.com

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To ensure we stay in contact with clients and clients’ relatives.

We use the information that you have given us in order to:

Ensure visiting doctors and other authorised personnel can have quick-to-find information they may need.

We may share this information with jointly agreed authorised personnel.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Mary Gallimore.

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We have a legitimate interest.

How we store your personal information

Your information is securely stored at Suite 12 Whiteleaf Business Centre 11 Little Balmer Buckingham MK18 1TF.

We keep your personal information until you leave us. We will then dispose your information by privately shredding hard copy and deleting all digital data electronically.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at buckinghamhomecare@gmail.com or 01280 734065 or at Suite 12 Whiteleaf Business Centre 11 Little Balmer Buckingham MK18 1TF if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Buckingham Home Care Ltd Suite 12 Whiteleaf Business Centre 11 Little Balmer Buckingham MK18 1TF.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk